Asked by Thomas Lane on Aug 28, 2024
Thomas wants to trigger a workflow immediately when a Call object is created, but only sees triggers for 'call started' or 'call ended'.
Answered by Camille Markentive
Camille suggests using a property-based enrollment trigger for the Call object instead. For example, triggering when 'Call title is known' or another property that is reliably populated upon creation will effectively trigger the workflow when the call object is created.