Asked by Roger Flynn on Nov 26, 2024
Roger is unable to retrieve associations between a contact and a custom object using crm_associations, despite confirmed associations existing.
Answered by Roger Flynn
The crm_associations parameters were likely reversed. Correct usage requires the FROM object ID (contact) first, not the custom object ID. Association definition shows FROMOBJECTTYPEID=0-1 (contact), TOOBJECTTYPEID=2-14785969 (custom object).