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    Lars cannot see API-created email objects in the Help Desk inbox

    #api

    Willem identified the need to use conversation threads instead of email engagements and provided a workaround using specific ticket properties

    WAnswered by Willem Reus

    Walter is seeing `?hsCtaTracking=...` appended to the URL of their website (which is not hosted on HubSpot) and wants to know why it appears and how to remove it.

    WWalter
    #seoJan 27, 2025

    Anton explains that the `hsCtaTracking` query parameter is automatically added by HubSpot when a visitor clicks on a HubSpot Call-to-Action (CTA) button or link that directs them to that URL. It's used purely for tracking the performance of that specific CTA within HubSpot analytics.

    AAnswered by Anton

    Maia Torell seeks a way to create non-clickable titles in a HubSpot dropdown menu.

    MMaia Torell
    #hublJan 27, 2025

    Anton Bujanowski provides CSS targeting menu items without links to disable clicks and styling.

    AAnswered by Anton

    Kachinga asks when the 'Create Date' of a deal becomes known in workflows

    KKachinga Mulenga
    #workflowsJan 27, 2025

    Camille states the create date is set when the deal is created, prior to workflows triggering

    CAnswered by Camille Markentive

    Adrian needs to update deals and contacts based on association labels via the CRM associations API.

    AAdrian Martén
    #apiJan 26, 2025

    Deep outlines steps to batch read associations, filter by label, and update deals/contacts using batch APIs.

    DAnswered by Deep Nayak

    Walter struggles to iterate nested groups in a module, resulting in empty list rendering.

    WWalter
    #hublJan 26, 2025

    Walter resolves the issue independently, though the exact solution is not detailed.

    WAnswered by Walter

    Rakel is experiencing issues where a created module inadvertently adds itself to a global module on the page.

    RRakel Fairfull
    #modulesJan 24, 2025

    Anton explained that the issue could be caused by CSS properties like position:fixed in the header affecting module placement.

    AAnswered by Anton

    Kieran reports that the Elevate theme seems broken and has rendering issues with its modules.

    KKieran
    #themesJan 24, 2025

    Jon highlights that the change to react modules may have led to rendering issues, with a focus on how the system is built and maintained.

    TAnswered by Teun

    Jonas Kaas faces CORS issues when using get_assets_url for SVG sprites in a HubSpot theme.

    JJonas Kaas
    #hublJan 24, 2025

    Anton Bujanowski recommends using macros for inline SVGs or uploading the file to the file manager to avoid CORS.

    AAnswered by Anton

    Kevin seeks to minimize API quota usage when enrolling 18k deals into a workflow

    KKevin Lefevre
    #workflowsJan 24, 2025

    Camille suggests splitting enrollments into branches with staggered delays to avoid rate limits

    CAnswered by Camille Markentive

    Danilo faces a 'crm.objects.leads.read' scope error despite adding it to his private app.

    DDanilo Pavkov
    #apiJan 23, 2025

    Danilo resolves the issue by ensuring the scope is passed during OAuth authorization via oauth/authorize.

    DAnswered by Danilo Pavkov

    Chuck wants to send sensitive data via email without storing it in HubSpot

    CChuck Patterson
    #workflowsJan 23, 2025

    Noel recommends using the Single Send API with customProperties fetched via custom code

    NAnswered by Noel

    Noel asks if number properties can be used to match associations in workflows

    NNoel
    #workflowsJan 23, 2025

    Deep Nayak confirms only single-line text properties can be used for matching associations

    DAnswered by Deep Nayak

    Marcello wants to create a serverless function but cannot find the necessary scope for his personal access key, believing he has the right HubSpot plan.

    MMarcello Bertero
    #local-developmentJan 23, 2025

    BJ clarifies that serverless functions are only available on the Enterprise plan, which accounts for Marcello's inability to create the function directly in the design manager.

    BAnswered by BJ Szyjakowski

    Sergio is trying to create a plugin on HubSpot to connect with other APIs.

    SSergio González Sánchez
    #generalJan 23, 2025

    Scott Marion suggests posting in a specific channel for help and to consider using Zapier for connecting systems.

    SAnswered by Scott Marion

    Sergio is inquiring about creating a plugin to connect HubSpot with external APIs like MercadoLibre and FincaRaiz.

    SSergio González Sánchez
    #marketplaceJan 23, 2025

    Pete clarifies that Sergio might want to create a public app using UI Extensions with a backend to handle the external APIs, and asks what help he needs.

    PAnswered by Pete Nicholls (HubDo)

    Scott shares that HubSpot is changing the batch read limit for the HubSpot associations API.

    SScott Marion
    #releases-and-updatesJan 23, 2025

    Carter suggests the possibility that he has been sending 1,000 requests previously, discussing potential inconsistencies in documentation.

    CAnswered by carter

    Chinmay is having an issue where a custom calling app isn't visible to HubSpot users despite following setup steps.

    CChinmay Bhat
    #marketplaceJan 23, 2025

    Carter confirms that Chinmay can see the app under connected apps, implying it's a visibility issue rather than a setup failure.

    CAnswered by Chinmay Bhat

    Sergio seeks a way to integrate Mercado Libre data into HubSpot via API without using paid plugins.

    SSergio González Sánchez
    #apiJan 22, 2025

    Nicholas advises building a custom integration using Mercado Libre's and HubSpot's APIs if the data structures align, noting no official solution exists.

    NAnswered by nick decker - level -32(negative)

    Ivan is asking if it's possible to pull a link to an email sent from a HubSpot campaign.

    IIvan Rivas
    #generalJan 22, 2025

    Nicholas requests clarification on whether the user wants links to externally viewed emails or other types.

    NAnswered by nick decker - level -32(negative)
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