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    Wojciech Gwardjak cannot publish a test domain for certification and seeks troubleshooting steps.

    WWojciech Gwardjak
    #generalSep 6, 2024

    Matthieu Berard advises creating a new HubSpot account if permissions or legacy account issues prevent domain publishing.

    MAnswered by Matthieu BERARD

    Thomas Niederberger questions handling SSN requirements for US Shopify store payments in HubSpot

    TThomas Niederberger
    #randomSep 5, 2024

    Michael Shepherd explains Shopify's tax compliance requirements and recommends legal consultation

    MAnswered by Michael Shepherd

    Rakel Fairfull asks why one font field differs from another in the editor

    RRakel Fairfull
    #modulesSep 5, 2024

    Rakel resolved the issue herself, mentioning nested fields or hidden controls, but no specific solution was provided in the thread

    TAnswered by Twentyninetimes

    Kyle is seeking a no-code way to use Line Items in workflows

    KKyle Mashkoori
    #workflowsSep 5, 2024

    Scott suggests custom code but Kyle proceeds with Make.com as a no-code solution

    KAnswered by Kyle Mashkoori

    Matt Reider seeks to remove or style paragraph tags in rich text fields without losing link functionality.

    MMatt Reider
    #generalSep 5, 2024

    Antonio Garcia recommends using the `replace` filter in HubL to modify paragraph tags with inline styles.

    AAnswered by Antonio Garcia

    Md Tanzinul Kabir Tonmoy needs to send internal property names in a custom workflow action.

    MMd Tanzinul Kabir Tonmoy
    #apiSep 5, 2024

    Cameron advises using PRE_ACTION_EXECUTION functions to include property data in webhook URLs.

    CAnswered by Cameron

    Besteman expresses frustration about lack of responses to questions in the Slack community.

    Bbesteman
    #apiSep 5, 2024

    SJ Morris explains the peer-to-peer nature of the community and advises proactive engagement.

    SAnswered by sj

    Carsten is unable to set values for an HTML field via the API.

    CCarsten Kirschner
    #apiSep 5, 2024

    Carsten resolves the issue by ensuring field names are in lowercase in API calls.

    CAnswered by Carsten Kirschner

    Elin asks if it's possible to automatically delete HubSpot records using 1) API calls or 2) Programmable Automation (custom code actions).

    EElin Breime
    #workflowsSep 5, 2024

    Jake Kohl confirms that yes, records can be deleted via API using the respective object's DELETE endpoint (e.g., `/crm/v3/objects/contacts/{contactId}`). Since programmable automation (custom code) can make API calls, it can also be used to trigger these delete requests based on defined logic within the workflow.

    JAnswered by Jake Kohl

    Atif wants to test sending transactional emails via HubSpot's API without purchasing the add-on.

    AAtif Zafeer
    #apiSep 5, 2024

    Cameron suggests using a private app and custom coded workflow actions or third-party tools like Zapier.

    CAnswered by Cameron

    Mastery Seo wants to trigger workflows based on UTM campaign parameters to assign leads from PPC campaigns, but is confused about setting up the actions.

    MMastery Seo
    #workflowsSep 5, 2024

    Jake Kohl suggests ensuring the workflow trigger uses the correct HubSpot property where the UTM campaign value is stored (e.g., Original source drill-down, a campaign property, or a custom property) as raw URL parameters might be processed differently. The action to assign the contact would likely involve 'Rotate record to owner' or 'Set property value' for an owner property, potentially using IF/THEN branches based on the captured campaign name.

    JAnswered by Jake Kohl

    Mastery Seo wants to trigger workflows based on UTM parameters for PPC campaign tracking.

    MMastery Seo
    #generalSep 5, 2024

    Twentyninetimes suggests using JavaScript to capture UTM values and provides code to inject them into HubSpot properties via the tracking API.

    MAnswered by Mastery Seo

    Joachim Almeke asks about adding GDPR-compliant data-consent attributes to HubSpot analytics scripts with a third-party CMP.

    JJoachim Almeke
    #generalSep 5, 2024

    Rob Harris explains HubSpot's built-in cookie banner handles compliance, but notes custom integration is needed for external CMPs.

    RAnswered by Rob Harris

    Cameron is experiencing 500 errors when sending requests to /collector/graphql in a UI Extension.

    CCameron
    #apiSep 4, 2024

    The issue was resolved without specific changes, indicating a temporary HubSpot service problem.

    CAnswered by Cameron

    George received 409 errors during contact upsert and questioned immutability

    GGeorge Grigorita
    #apiSep 4, 2024

    Michael advised adding delays between API calls to account for indexing latency

    MAnswered by Michael Shepherd

    Ahmed is using a webhook-triggered workflow's 'Set Property Value' action to update the standard 'Phone number' contact property, but it fails, likely due to data type mismatch (receiving a string from the webhook).

    AAhmed Jamal Tariq
    #workflowsSep 4, 2024

    Alex Woodbridge confirms that you cannot directly copy a string value (from the webhook token) into a HubSpot property of type 'Phone number' using the standard 'Set Property Value' action. A conversion step is needed, potentially using a 'Format data' action (Ops Hub Pro+) or custom code to handle the type conversion before setting the property.

    AAnswered by Alex Woodbridge

    Matt Scott encounters issues with featured image dimensions returning zero values in blog posts.

    MMatt
    #generalSep 4, 2024

    Matt resolves the issue by using `content_by_id` to fetch the correct image data and provides a code snippet to bypass the default behavior.

    MAnswered by Matt

    Andrey is asking if there is a standard way to see where React modules are being used.

    AAndrey.DSRPTV
    #cms-reactSep 4, 2024

    Currently, there isn't a built-in method in HubSpot to track module usage like in the Design Manager.

    AAnswered by Andrey.DSRPTV

    Jean wants to use a webhook-triggered workflow to create new contacts in HubSpot based on data from Shopify, but the workflow enrollment requires matching an existing contact.

    JJean Brignone
    #workflowsSep 4, 2024

    Camille confirms, referencing HubSpot documentation, that webhook-triggered workflows cannot enroll records that don't already exist in HubSpot with a matching unique property. Therefore, this method cannot be used to create new contacts directly. An alternative approach, like having the webhook call an intermediary service that uses the CRM API to create the contact, would be needed.

    CAnswered by Camille Markentive

    Samuel asks if CocoaPods is supported for iOS SDK integration

    SSamuel
    #mobile-chat-sdk-betaSep 4, 2024

    Documentation in Eric Song's response specifies using Swift Package Manager, indicating CocoaPods is not officially supported.

    EAnswered by Eric Song
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